Skip to content

Privacy & Cookie Policy

Bristol Crew customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

Our contact details

Email: sarah@bristolcrew.co.uk

What information we collect, use, and why

We collect or use the following information for service updates or marketing purposes:

  • Names and contact details
  • Recorded images, such as photos or videos

We collect or use the following information for recruitment purposes:

  • Contact details (eg name, address, telephone number or personal email address)
  • Employment history (eg job application, employment references or secondary employment)
  • Education history (eg qualifications)

Lawful bases

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

  • Consent

Our lawful bases for collecting or using personal information for recruitment purposes are:

  • Consent

Where we get personal information from

  • People directly

How long we keep information

When your Bristol Crew membership lapses or you cancel, your personal information will remain on our secure server incase you wish to re-join in the future. For full deletion of all personal data please contact us at: sarah@bristolcrew.co.uk.

Who we share information with

Other organisations

  • Publicly on our website, social media or other marketing and information media (where appropriate)

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Cookie Policy

Please read this cookie policy (“cookie policy”, "policy") carefully before using bristolcrew.co.uk website (“website”, "service") operated by Sarah Smither and Splendid Industries Ltd ("us", 'we", "our").

What are cookies?

Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, website’s domain name, and some digits and numbers.

What types of cookies do we use?

Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognise that you have created an account and have logged into that account.

Functionality cookies 

Functionality cookies let us operate the site in accordance with the choices you make. For example, we will recognise your username and remember how you customised the site during future visits.

Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website.

How to delete cookies?

If you want to restrict or block the cookies that are set by our website, you can do so through your browser setting. Alternatively, you can visit www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices. You will find general information about cookies and details on how to delete cookies from your device.

Contacting us

If you have any questions about this policy or our use of cookies, please contact us at sarah@bristolcrew.co.uk.